Terms of service

DrTheorem Terms of Service

Last Updated: June 2026

Welcome to DrTheorem. By accessing or using our website, services, medical assessments, telehealth platform, or purchasing products through our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using DrTheorem's website, services, forms, assessments, telehealth consultations, or products, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, do not use our website or services.

You must be at least 18 years old to use our services.

2. Medical Disclaimer

DrTheorem provides access to healthcare services through licensed medical professionals.

Information provided on this website is for educational and informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment.

Do not disregard professional medical advice or delay seeking treatment because of information found on this website.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Reside in a state where DrTheorem services are currently available.
  • Provide accurate, complete, and truthful medical information.
  • Agree to comply with all applicable laws and regulations.

Providing false or misleading information may result in denial of treatment or termination of services.

4. Telehealth Services

DrTheorem facilitates telehealth consultations with licensed healthcare providers.

By participating in telehealth services, you acknowledge that:

  • Telehealth has limitations compared to in-person medical visits.
  • Providers may determine that telehealth is not appropriate for your condition.
  • Providers may recommend in-person evaluation, laboratory testing, or additional medical care.
  • Treatment is not guaranteed.

Healthcare providers retain sole discretion regarding medical decisions, diagnoses, prescriptions, and treatment recommendations.

5. Medical Assessments and Consent Forms

Prior to receiving treatment, you may be required to:

  • Complete a health questionnaire.
  • Submit medical history information.
  • Sign informed consent documents.
  • Provide identification when requested.

Failure to complete required forms may delay or prevent treatment.

6. Prescriptions and Medication Approval

Completion of a consultation, questionnaire, payment, or assessment does not guarantee approval for medication.

All prescriptions are issued solely at the discretion of the licensed healthcare provider.

Providers may:

  • Approve treatment.
  • Request additional information.
  • Require laboratory testing.
  • Deny treatment if medically inappropriate.

7. Pricing and Payments

Current pricing is displayed on the website and may change at any time without notice.

Consultation Fees

Consultation fees are charged before medical review and are generally non-refundable once services have been initiated.

Medication Fees

Medication charges are collected only after provider approval and prescription authorization.

Membership Programs

DrTheorem may offer optional membership programs. Membership pricing and benefits may vary based on treatment plan, medication dosage, and program participation.

Shipping Fees

Shipping charges are separate unless otherwise stated.

8. Laboratory Testing

Certain patients may be required to complete laboratory testing before treatment begins.

DrTheorem may accept:

  • Laboratory results completed within the previous 60 days.
  • Laboratory results from approved third-party laboratories.

Insurance coverage for laboratory services varies by individual plan and is not guaranteed.

Patients are responsible for verifying insurance coverage and potential out-of-pocket costs.

9. Subscription and Recurring Services

Certain treatment plans may involve recurring billing for ongoing care and medication fulfillment.

By enrolling in a recurring program, you authorize DrTheorem to charge your payment method according to the selected plan.

You may cancel recurring services according to the cancellation policy described on the website.

10. Shipping and Delivery

Prescription medications are shipped through licensed pharmacies and fulfillment partners.

Delivery times are estimates only and are not guaranteed.

DrTheorem is not responsible for delays caused by:

  • Weather
  • Carrier disruptions
  • Supply shortages
  • Pharmacy processing delays
  • Events beyond reasonable control

Risk of loss transfers to the patient upon delivery confirmation.

11. No Insurance Guarantee

DrTheorem does not guarantee insurance coverage, reimbursement, or approval for medications, consultations, or laboratory testing.

Insurance benefits vary by carrier and individual policy.

Patients remain responsible for all charges not covered by insurance.

12. User Responsibilities

You agree to:

  • Provide truthful and accurate information.
  • Maintain the confidentiality of your account.
  • Notify us of any changes to your health status.
  • Use medications only as prescribed.
  • Follow provider instructions.

You agree not to:

  • Share medications with others.
  • Misrepresent medical information.
  • Use services for unlawful purposes.
  • Attempt unauthorized access to our systems.

13. Intellectual Property

All content on the DrTheorem website, including but not limited to:

  • Logos
  • Branding
  • Text
  • Graphics
  • Images
  • Videos
  • Website design

is the property of DrTheorem and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

14. Limitation of Liability

To the maximum extent permitted by law, DrTheorem, its providers, affiliates, employees, contractors, and partners shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Treatment outcomes
  • Adverse reactions resulting from failure to follow medical instructions

Our total liability shall not exceed the amount paid by you for services during the preceding twelve months.

15. Indemnification

You agree to indemnify and hold harmless DrTheorem, its providers, employees, contractors, affiliates, and partners from any claims, losses, liabilities, damages, or expenses arising from:

  • Your misuse of services.
  • Violation of these Terms.
  • Submission of inaccurate information.
  • Failure to follow medical instructions.

16. Privacy

Your use of DrTheorem services is also governed by our Privacy Policy.

By using our services, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

17. Communications Consent

By providing your contact information, you consent to receive communications from DrTheorem, including:

  • Appointment reminders
  • Account notifications
  • Treatment updates
  • Prescription information
  • Text messages (SMS)
  • Emails
  • Phone calls

Message and data rates may apply.

You may opt out of marketing communications at any time. Healthcare-related communications may continue as permitted by law.

18. Service Availability

Currently, DrTheorem services are available only in the State of Florida.

Availability may expand or change without notice.

19. Modifications to Terms

DrTheorem reserves the right to modify these Terms at any time.

Updated Terms will be posted on this website with a revised effective date.

Continued use of services after changes are posted constitutes acceptance of the updated Terms.

20. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in Florida.

21. Contact Information

For questions regarding these Terms of Service, please contact:

DrTheorem
Florida, United States
Email: support@drtheorem.com

By using the DrTheorem website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.